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Prompt order processing: Orders are processed within 1–2 business days. During the peak season (September–December), order processing may take 2–4 business days. However, our team does everything possible to process and ship your orders as quickly as possible.
Please note that the mentioned timeframe does not include the delivery time of the courier service.
Delivery to the branch: The network of Nova Poshta branches covers the whole of Ukraine, allowing you to pick up your order at a place convenient for you.
Targeted delivery: Nova Poshta courier service will deliver your order directly to your door. It is an ideal choice if you are unable to pick up the parcel yourself.
Your order will be delivered as quickly and reliably as possible.
Delivery of our products is carried out by the Nova Poshta carrier.
For orders over $2000 (according to the NBU exchange rate on the day of payment), delivery is free of charge.
Upon receiving your order, please make sure to inspect the package, and in case of any damage, draw up a Damage Report with the carrier.
The carrier applies the following rates:
- Cash on delivery: 2% commission of the order value + 20 UAH
- Declared value: 0.5% if the amount exceeds 500 UAH
You can view the full rates and calculate delivery costs at: novaposhta.ua/shipping-cost